The Shipping Supervisor handles and processes outbound orders to ensure a same day process. In addition, this role manages a team of coworkers in executing department and facility goals. The supervisor collaborates with peers and management to initiate solutions that align with business goals.
Key Areas of Responsibility
Effectively oversees shipping procedures to ensure all orders are quality checked, freighted and invoiced accurately.
Responsible for managing the daily workload to ensure all customer orders are shipped the same day, which includes; packing, freighting, truck loading, QC, picking on pallet side, flow-rack, shelving, speed picks, install picking, box making and pick desk.
Manage a team of coworkers to ensure they are productive and motivated through ongoing communication, coaching, mentoring and performance management.
Resolve coworker issues or escalate to upper management as appropriate.
Collaborate with team leaders to ensure all work is being completed effectively and efficiently and distributed to coworkers appropriately.
Promotes, follows and enforces CDW safety standards as well as policies and procedures outlined in the Road to Success coworker handbook.
Collaborate with other departments within the distribution center to improve operational efficiencies.
Occasionally lift up to 50 lbs. with or without assistance.
Housekeeping-ensure area is kept clean and garbage is dumped in the proper containers.
Participate in projects or specialty assignments
High School Diploma or equivalent
3 years experience in a warehouse environment.
Other Required Qualifications
Demonstrated ability to coach and mentor others.
Proficient in Microsoft Office applications.
Excellent verbal and written communication skills with the ability to effectively interact with all stakeholders.
History of balancing competing priorities with the ability to adapt to the changing needs of the business while meeting deadlines.
Strong attention to detail and excellent organizational skills.
Comfort in working in changing temperatures with high levels of noise.
Previous warehouse leadership experience.
Experience with the functionality of AS/400.